Microsoft

Here is the overview of projects I attended as a contract Product (UX/UI) Designer during 2022-2025, mainly focusing on Copilot concepts in M365, Copilot Prompt Gallery Website, and Help and Learning Experience in Teams, Words, PowerPoint, Excel, OneNote, and Outlook.

M365 Self-Skill Help Experience

Create a new skill that provides help and how-to instructions within the Copilot experience using existing in-app Quick Answers and Help articles.

M365 Help Center

Design Concepts and User Studies for In-App Help Landing Page to Increase Landing Page engagement and reduce abandonment rate.

M365 Copilot Experience

Deliver personalized and learning hubs focus experiences to end users that increase awareness of key features to improve the perception of value.

M365 Search and Help Experience

Iteration of the M365 Search and Help experience, improving search accuracy, accessibility, and integrating contextual help for a more intuitive user navigation across Microsoft 365 apps.

What's New For You Pane - Word

The What’s New feature in M365 will be redesigned to increase user engagement by promoting Copilot and related features in a more personalized way.

Copilot Prompt Gallery UI Library

A UI Kit was created for the Copilot Prompt Gallery website, covering key components for both web and mobile platforms in light and dark modes.

Copilot Prompt Gallery Landing Page

Iteration of the Copilot Prompt Gallery Landing Page, improving prompt organization, user navigation, and overall interaction for seamless discovery.

Copilot Prompt Gallery User Experience

Refinement of the Copilot Prompt Gallery UX, enhancing filtering, detail pages/dialogs, and streamlining share/save flows for improved user experience.

MetaOS - Landing page + Icon + in Teams.png

MetaOS Concept

Conceptualization of MetaOS, focusing on the design of an integrated operating system to support seamless cross-platform experiences and optimized workflows.

Teams Copilot Concept

Focusing on designing an AI-powered assistant to enhance meeting collaboration, task management, and real-time support within Microsoft Teams.

Teams New Help Center

Redesign of the Teams Help Center, improving UX from landing page to L2 pages, optimizing CTA, integrating contextual content, and enhancing search in help.

Microsoft Teams Help in Meeting

Redesign of the help experience in Meeting, focusing on providing in-meeting support, contextual help, and seamless access to resources during meetings.

Teams Landing page Refresh

Focusing on UI Visual improvements, including section reorganization, visual redesign, action button enhancements, and a revamped hero section.

Teams Help Quick Action

Explorations for the use of CTA throughout the Teams help and learning experience to enhance user engagement and streamline access to resources.

Teams Step-by-Step Guidance

Updating teaching callouts and coachmarks to provide task-based guidance, enhancing self-learning for SMB users, improving both single and multi-task completion.

Teams Contextual Help & Global Search

Optimizing in-app help access and search functionality, offering personalized, context-aware assistance and streamlined navigation across the platform.

Copilot App - Assist Module

Iteration of the Copilot App's Assist Module, designing the user experience from scratch, creating landing & detail pages, and integrating with other modules/M365 products for seamless functionality.

Microsoft Ignite 2024 - Copilot Lab

Designed UX/UI for Copilot apps (desktop and mobile), the Copilot Labs website, and a component library showcased at Microsoft Ignite 2024.